sync/ISSUE_TEMPLATE.md

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2016-02-18 03:38:47 +00:00
Please fill out the templates below to the best of your ability, based on whether your problem is with using the website or with running your own server.
## Website Problem ##
**Please confirm whether you've tried the following debugging steps:**
- [ ] Clearing cache and refreshing the page (On Firefox, press Ctrl+F5. On Chrome, press F12, then right click the refresh button and click "Empty Cache and Hard Reload")
- [ ] Disabling all browser extensions
- [ ] Using a clean channel with no customizations
### Description of the Problem ###
- What triggers the problem?
- What happens?
- What do you expect to happen instead?
### System Information ###
- **Operating System (Windows / Mac / Linux / Android / iOS):**
- **Web Browser (Firefox / Chrome / Other):**
- **Error Messages Displayed:**
- **Screenshot of JavaScript Console:**
_On Firefox, press `Ctrl+Shift+K` to open the JavaScript console. On Chrome, press `Ctrl+Shift+J`._
## Server Problem ##
_If your issue is related to using the website and not about running a server, you can remove this section._
**Please confirm whether you've tried the following debugging steps:**
- [ ] Run `npm run build-server` to regenerate `lib/` from `src/`
- [ ] Run `rm -rf node_modules && npm install` to get a fresh install of dependencies
- [ ] Restarted the server
### Description of the Problem ###
- What triggers the problem?
- What happens?
- What do you expect to happen instead?
### System Information ###
- **Operating System:**
- **Node Version:** _(run `node -v`)_
- **CyTube Version:** _(displayed at startup)_
- **Error Messages Displayed:**