diff --git a/lib/get-info.js b/lib/get-info.js
index 0cbf233f..a6da7c6d 100644
--- a/lib/get-info.js
+++ b/lib/get-info.js
@@ -810,90 +810,106 @@ var Getters = {
                 case 200:
                     break; /* Request is OK, skip to handling data */
                 case 400:
-                    return callback("Invalid request", null);
+                    return cb("Invalid request", null);
                 case 403:
-                    return callback("Private video", null);
+                    return cb("Private video", null);
                 case 404:
-                    return callback("Video not found", null);
+                    return cb("Video not found", null);
                 case 500:
                 case 503:
-                    return callback("Service unavailable", null);
+                    return cb("Service unavailable", null);
                 default:
-                    return callback("HTTP " + status, null);
+                    return cb("HTTP " + status, null);
             }
 
-            var videos = {};
-            var duration;
-            var title;
-            var startReading = false;
-            var startReadingSentinel = new RegExp('"' + idparts[2] + '"');
-            res.split("\n").filter(function (line) {
-                /* Once the duration has been set, no more lines are relevant */
-                if (duration) {
-                    return false;
-                }
+            try {
+                var videos = {};
+                var duration;
+                var title;
+                var startReading = false;
+                var startReadingSentinel = new RegExp('"' + idparts[2] + '"');
+                res.split("\n").filter(function (line) {
+                    /* Once the duration has been set, no more lines are relevant */
+                    if (duration) {
+                        return false;
+                    }
 
-                var m = line.match(/"og:image" content="([^"]+)"/);
-                if (m) {
-                    var parts = m[1].replace(/%25/g, "%")
-                                    .replace(/%2B/ig, "%20").split("/");
-                    title = decodeURIComponent(parts[parts.length - 1]);
-                }
+                    var m = line.match(/"og:image" content="([^"]+)"/);
+                    if (m) {
+                        var parts = m[1].replace(/%25/g, "%")
+                                        .replace(/%2B/ig, "%20").split("/");
+                        title = decodeURIComponent(parts[parts.length - 1]);
+                    }
 
-                /* Hack for only reading relevant video data */
-                if (line.match(new RegExp(startReadingSentinel))) {
-                    startReading = true;
-                }
+                    /* Hack for only reading relevant video data */
+                    if (line.match(new RegExp(startReadingSentinel))) {
+                        startReading = true;
+                    }
 
-                if (!startReading) {
-                    return false;
-                }
+                    if (!startReading) {
+                        return false;
+                    }
 
-                m = line.match(/,(\d+),,"https:\/\/video\.googleusercontent/);
-                if (m) {
-                    duration = parseInt(parseInt(m[1]) / 1000);
-                }
+                    m = line.match(/,(\d+),,"https:\/\/video\.googleusercontent/);
+                    if (m) {
+                        duration = parseInt(parseInt(m[1]) / 1000);
+                    }
 
-                return line.match(/videoplayback/);
-            }).map(function (line) {
-                var parts = line.match(/\[(\d+),(\d+),(\d+),("http:\/\/redirector.*?")\]/);
-                return {
-                    format: parseInt(parts[1]),
-                    width: parseInt(parts[2]),
-                    height: parseInt(parts[3]),
-                    link: JSON.parse(parts[4])
+                    return line.match(/videoplayback/);
+                }).map(function (line) {
+                    var parts = line.match(/\[(\d+),(\d+),(\d+),("http:\/\/redirector.*?")\]/);
+                    return {
+                        format: parseInt(parts[1]),
+                        width: parseInt(parts[2]),
+                        height: parseInt(parts[3]),
+                        link: JSON.parse(parts[4])
+                    };
+                }).forEach(function (video) {
+                    videos[video.format] = video;
+                });
+
+                /*
+                 * Preference map of quality => youtube formats.
+                 * see https://en.wikipedia.org/wiki/Youtube#Quality_and_codecs
+                 */
+                const preference = {
+                    "hd1080": [46, 37],
+                    "hd720": [22, 45],
+                    "large": [44, 35],
+                    "medium": [43, 18],
+                    "small": [5]
                 };
-            }).forEach(function (video) {
-                videos[video.format] = video;
-            });
 
-            /*
-             * Preference map of quality => youtube formats.
-             * see https://en.wikipedia.org/wiki/Youtube#Quality_and_codecs
-             */
-            const preference = {
-                "hd1080": [46, 37],
-                "hd720": [22, 45],
-                "large": [44, 35],
-                "medium": [43, 18],
-                "small": [5]
-            };
+                var direct = {};
 
-            var direct = {};
+                for (var key in preference) {
+                    for (var i = 0; i < preference[key].length; i++) {
+                        var format = preference[key][i];
 
-            for (var key in preference) {
-                for (var i = 0; i < preference[key].length; i++) {
-                    var format = preference[key][i];
-
-                    if (format in videos) {
-                        direct[key] = videos[format].link;
-                        break;
+                        if (format in videos) {
+                            direct[key] = videos[format].link;
+                            break;
+                        }
                     }
                 }
-            }
 
-            var media = new Media(id, title, duration, "gp", { gpdirect: direct });
-            cb(null, media);
+                if (Object.keys(direct).length === 0) {
+                    return cb("Unable to retrieve video data from Google+.  Check that " +
+                              "the album exists and is shared publicly.");
+                } else if (!title) {
+                    return cb("Unable to retrieve title from Google+.  Check that " +
+                              "the album exists and is shared publicly.");
+                } else if (!duration) {
+                    return cb("Unable to retreive duration from Google+.  This might be " +
+                              "because the video is still processing.");
+                }
+
+                var media = new Media(id, title, duration, "gp", { gpdirect: direct });
+                cb(null, media);
+            } catch (e) {
+                cb("Unknown error");
+                Logger.errlog.log("Unknown error for Google+ ID " + id + ": " + e.trace);
+            }
         });
     }
 };