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layout | title |
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page | Troubleshooting SSH |
Stuck with errors trying to get your SSH setup configured? See below for some common problems. Or as always, reach out to us by creating an Issue or start a Discussion
No Such File or Directory
Symptom: BBS not starting with an error similar to the following:
Error initializing: Error: ENOENT: no such file or directory, open '<path>/config/security/ssh_private_key.pem'
Solution: Several things can cause this:
ssh_private_key.pem
was installed to the wrong location. Make sure that it is in theconfig/security
directory and has the name matching the error message. You can also change yourconfig.hjson
if you prefer to point to the location of the key file.ssh_private_key.pem
has the wrong file permissions. Verify that the file will be readable by the user that the BBS is running as. Because it is a cryptographic key however, we do recommend that access is restricted only to that user.
Error With Netrunner
Symptom: Some ssh clients connect, but Netrunner (and other older clients) get a connection failed message and the following is in the log:
"level":40,"error":"Handshake failed","code":2,"msg":"SSH connection error"
Solution:
The key was most likely not generated with the -t rsa
option, and is using a newer algorithm that is not supported by Netrunner and similar clients. Regenerate the certificate with the -t rsa
option.
Symptom: Some ssh clients connect, but Netrunner (and other older clients) get a connection failed message and the following is in the log:
"level":40,"error":"Group exchange not implemented for server","msg":"SSH connection error"