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sync/ISSUE_TEMPLATE.md

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Please fill out the templates below to the best of your ability, based on whether your problem is with using the website or with running your own server.

Website Problem

Please confirm whether you've tried the following debugging steps:

  • Clearing cache and refreshing the page (On Firefox, press Ctrl+F5. On Chrome, press F12, then right click the refresh button and click "Empty Cache and Hard Reload")
  • Disabling all browser extensions
  • Using a clean channel with no customizations

Description of the Problem

  • What triggers the problem?
  • What happens?
  • What do you expect to happen instead?

System Information

  • Operating System (Windows / Mac / Linux / Android / iOS):
  • Web Browser (Firefox / Chrome / Other):
  • Error Messages Displayed:
  • Screenshot of JavaScript Console:

On Firefox, press Ctrl+Shift+K to open the JavaScript console. On Chrome, press Ctrl+Shift+J.

Server Problem

If your issue is related to using the website and not about running a server, you can remove this section.

Please confirm whether you've tried the following debugging steps:

  • Run npm run build-server to regenerate lib/ from src/
  • Run rm -rf node_modules && npm install to get a fresh install of dependencies
  • Restarted the server

Description of the Problem

  • What triggers the problem?
  • What happens?
  • What do you expect to happen instead?

System Information

  • Operating System:
  • Node Version: (run node -v)
  • CyTube Version: (displayed at startup)
  • Error Messages Displayed: